Frequently Asked Questions

Is there a file size limit for joke submissions?

There is a limit of 100MB for joke submissions. Back to Top

What kinds of file types can I submit to my JokeBox?

For jokes emailed to Jokes@JibJab.com, the following file formats are supported:

Video: .asf, .mpeg, .mov, .wmv, msvideo, .swf, .flv, .mp4, .avi
Photo: .gif, .jpeg, .jpg, .bmp, .pdf, .png, .tif
Audio: .mp3, .aiff, .wav, .ogg

For jokes that you upload directly into your JokeBox through your web browser, the following file formats are supported:

Video: .asf, .mpeg, .mov, wmv, .msvideo, .swf, .flv
Photo: .gif, .jpeg, .jpg, .bmp, .png
Audio: .mp3, .aiff, .wav

Please note that we do not yet accept files in the .pps, .xls or .doc formats. Back to Top

How do I add jokes to my JokeBox?

It's easy! There are three ways to start filling your JokeBox with jokes:

1) EMAIL: The next time a friend sends you an email joke that you really like, all you have to do is forward it to Jokes@JibJab.com and we'll stick it in your JokeBox. We are able to do this by matching the email address that you send the joke from with the email address that you register your JokeBox with, or any other email address that you have added in your Account Settings. If you happen to send an email to us from an email address that we don't recognize, we will not be able to know which JokeBox to add it to, so please make sure you add all of your email addresses to your JibJab account by clicking the "Edit" link next to your profile image on your “My JibJab” page or click the “My Info” tab. Keep in mind that you will need to validate the email we send you before the joke will be posted to your account.

2) WEB UPLOAD: Login to the website, and click the "Upload" link. Then, choose which type of joke you would like to upload (video, photo/image, text or audio). For video, photo or audio jokes, click the "Browse" button and choose your file from your computer. For text jokes, you can simply enter the text into the web form. Keep in mind that you will need to validate the email we send you before the joke will be posted to your account.

3) ADD TO MY JOKEBOX: You can add any joke you see on JibJab to your JokeBox by simply clicking the "+ My JibJab" button below the joke. After you click this link, people will see the joke you selected when they visit your JokeBox (unless you change the status to private). Back to Top

How do I access my JokeBox?

When you are logged into the site, simply click the "My JibJab" tab on the right hand corner of the screen. Or, you can use your personal JibJab link: http://www.JibJab.com/JokeBox/your-username-here. Back to Top

What kinds of jokes can I store in my JokeBox?

You can store video, photo/image, audio and text jokes in your JokeBox.

Please keep in mind that JibJab's JokeBox is all about comedy, and we're working hard to keep it a place that people can escape to and just sit back and laugh. So please make sure your JokeBox is filled with only Jokes, Jokes and More Jokes! An item should not be added to your JokeBox if it:

* Is not a Joke
  - Car chases
  - Sentimental or patriotic material
  - Sports highlights (non-blooper)
  - Interesting (but not funny) news

* Contains Explicit Pornography
  - Nudity can be funny and is allowed
  - Rated NC-17 is acceptable... just rate it appropriately!
  - Rated X is NOT acceptable

* Contains Graphic Violence
  - Getting hit in the groin can be funny
  - Getting hit by a train or shot isn't
  - If it appears there is severe body injury, it is not allowed

* Contains Hateful Material
  - Attacks on race, religion, sex, age or disability are not allowed

* Joke is not visible or appears to be broken Back to Top

Is there a limit to how many jokes I can have in my JokeBox?

There is a limit of 1,000 jokes per JokeBox. That's a lot of jokin' to be had! Back to Top

Why hasn't my emailed joke appeared in my JokeBox?

When you email a joke to Jokes@JibJab.com we will send you a validation email after we receive your joke. You must click the link in the validation email and provide some basic information about the joke before we post it to your JokeBox. Please allow up to 15 minutes for your joke to be posted to the website after validation.

If you have not received the validation email soon after submitting the joke, make sure to check your spam or junk mail folder and add the email to your address book or Whitelist so that our future emails go straight to your inbox.

Please note that the validation email is only valid for 48 hours; if you have not validated your joke within 48 hours, you will need to resubmit it. Back to Top

Can I edit the jokes in my JokeBox?

For security reasons, you can only edit your joke during the initial submission. Why? A joke is screened by the A-Hole Patrol when it is first submitted, and before it is published. After it is published, other people can add it to their JokeBox. Imagine if you added a G-rated joke someone else posted to your JokeBox and then that person was able to edit their joke and swap it out for porn. That porn would then appear in your JokeBox and we'd get a lot of angry emails! Thus, if you want to change the joke after you have already submitted it, you will have to delete the joke and submit it again. Back to Top

How can I retrieve jokes I've deleted?

Unfortunately, once you delete a joke, it's gone forever. You can, however, search JibJab to see if someone else has it in their JokeBox. Of course, you can also always re-upload it from your computer to your JokeBox. Back to Top

Why is my new joke not getting any hits?

One reason is that jokes aren't posted for public viewing until after they have been screened by the A-Hole Patrol. You can see them, and JibJabbers in your Contact Manager can see them, but the general audience cannot. This is one of the ways we protect people from being exposed to goat porn (although some of our staff members find goat porn amusing, we recognize that many members of our audience do not). So, while your joke is being reviewed by the A-Hole Patrol, not many people will be able to view it.

Another reason could be that you haven't sent it to enough people! For a joke to get a lot of views, you need to send it to a bunch of people who will then send it on to other folks. Although we provide many ways to browse and search for new jokes, the best way to publicize your great jokes and sense of humor is by using JokeBox to send them to your friends. Back to Top

I just added a joke and it's not showing up on the "Newest" list!

Before jokes appear on the "newest" list, they need to be reviewed and approved by our volunteer community police force, the A-Hole Patrol. This is to protect us from someone submitting an atrocious piece of trash to JokeBox and then having it appear on the front page of JibJab. Once the joke has been cleared by the A-Hole Patrol it will appear on the "newest" list, provided it is not rated NC-17. Back to Top

How can I delete a joke from my JokeBox?

Simply view the joke, then click the “- My JibJab” button below the joke. Back to Top

Why do my Red or Yellow rated jokes get fewer hits?

Jokes with a Red or Yellow rating can only be viewed by JibJabbers who are at least 17 years old. Thus, a smaller portion of people are able to view your joke. But, hey, you don't really want to warp young minds just to get your joke counts up; Do you? Back to Top