On the Member Login page, fill in your email address under the “Forgot Your Password” section and click the “Reset Password” button. Back to Top

Click the "My JibJab" tab and then the "Edit" link under the “About Me” section or click the “My Info” tab. Next, fill in the “Password” and “Confirm Password” fields with your new password. Make sure to click the "Save" button after you are done to save your changes. Back to Top

Try harder! Honestly, the best thing to do is to try every email address you might have used. We're fairly sure that you'll eventually get it right. However, if you still can't remember, contact support and we will get back to you as soon as possible so that you can get back to JibJabbin'! Back to Top

In an effort to keep your account safe, JibJab requires you to login fresh every two weeks. If you have forgotten your user name and password in the interim, go to the login page and click the link under the "submit" button that says "Forgot Your Password?" When prompted, enter the email that you used to create your account and hit "submit". We will send an email with your username and password. Back to Top

To see your account information, click the main "My JibJab" link and then click the "Edit" link under the “About Me” section or click the “My Info” tab. There you can manage all of your account information. Back to Top

To delete your account, please contact us directly. It is helpful if you include the reason for your cancellation as well. We will confirm with you once we have removed your account from our system. Back to Top