Last Updated: October 15, 2015
JibJab allows Registered Members and Paid Subscribers to set up unique personal profiles either directly with JibJab or via third-party sign-on services (e.g., Facebook Connect). To enrich user experience, we request and display some personal information to others so as to allow our users to identify each other. Registered Members and Paid Subscribers can change their profile information at any time and can control how the service communicates with them.
Your California Privacy Rights
California residents may request an information-sharing disclosure from us by emailing your request to support@JibJab.com or writing to us at JibJab Bros. Studios, 13428 Maxella Ave #363, Marina Del Rey, CA 90292. Please note that, under the law, we are not required to respond to your request more than once in a calendar year, nor are we required to respond to any requests that are not sent to the above-designated email or mailing address.
Do Not Track Disclosure: The JibJab Sites do not currently respond to “Do Not Track” signals of Web browsers. However, should the industry establish uniform technological standards for recognizing and interpreting “Do Not Track” signals, the JibJab Sites would be open to following such industry standards.
Information Collection and Use
One of our many goals at JibJab is to provide you with the best possible experience on our sites and applications. Through the information that we collect from you, we are able to deliver an awesome one of a kind user experience. JibJab collects user submitted information including but not limited to name, email address, and age to authenticate users and to send notifications to those users relating to the JibJab Sites and JibJab Services. JibJab may also collect other data either directly or via third-party sign-on services (e.g., Facebook Connect), including but not limited to: personal interests, gender, age, education, and occupation, in order to enrich the user experience.
JibJab also logs non-personally-identifiable information such as IP address, aggregate user data, and browser type, from users and visitors to the site. This data is used to manage the website, track usage and improve the website services. This non-personally-identifiable information may be shared with third-parties to provide more relevant services and advertisements to users. User IP addresses may be recorded for security and monitoring purposes.
User account information, including pictures and usernames, may also be collected and displayed in order to enrich the user experience and facilitate user interaction on the JibJab Sites and in email communications. Email addresses are primarily used for the purpose of sending notifications related to the service. With the exception of notifying friends about content the user has created, a user's email address is not shared or publicly displayed on the JibJab Sites or within the JibJab service. Users' full names, to the extent collected and stored, are never directly revealed to other users, unless authorized by the user.
From time to time, JibJab and one or more of its partners may co-sponsor a promotion, sweepstake or contest or may offer a co-branded product or service on the JibJab Sites (each, a "Joint Offering"). Users may be asked to provide personal information such as name, email address, home address, etc. or to answer questions in order to participate in a Joint Offering, which personal information may be shared by JibJab with its partners involved in such Joint Offering, and such partners may use the information for its own advertising and marketing purposes. Also, we may transfer personal information to certain ad partners that you have explicitly requested to receive information from. It will be clear at the point of collection who is collecting the personal information and whose privacy statement will apply. All in all, we urge you to think carefully before disclosing any personal information or User Content with JibJab that you deem private and to take the necessary measures to keep your information secure.
JibJab also implements several Google Analytics features that support Display Advertising. You may opt out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings or by installing the Google Analytics opt-out browser add-on.
JibJab utilizes “Remarketing with Google Analytics” to advertise online. In addition, third-party vendors, such as Google, show these ads on sites across the Internet and JibJab and third-party vendors use both first-party and third-party cookies to inform, optimize, and serve ads based on user visits to the JibJab site. JibJab also utilizes “Google Display Network Impression Reporting”, which uses both first-party and third-party cookies to report how ad impressions, uses of ad services, and interactions with the ad impressions and ad services are related to user visits to the JibJab sites. JibJab also utilizes “Demographics and Interest Reporting”, which collects data based on user demographics and interests, including but not limited to: age, gender, affinity category behavior, and other category behavior. Data collected from the Google Analytics Demographics and Interest Reporting function is used in order to enrich the user experience and provide more relevant services and advertisements to users.
Some JibJab products may utilize MobileAppTracking™, a HasOffers Analytics tracking service which collects non-personally identifiable user data including but not limited to: platform, timestamp, locale, time zone, page views, and IP address. JibJab uses this service to collect and compare information about the user base and user visits. You are free to opt out of this data collection service by going to HasOffers Analytics’ End User Opt-Out page at https://www.optoutmobile.com/optout.
In addition, JibJab may use so-called “pixel tags,” “web beacons,” “web bugs,” “clear GIFs,” etc. (collectively “Web Beacons”) to collect information about your visits to the JibJab Sites. These are small electronic images embedded in web content (including online ads) and email messages and are ordinarily not visible to users. Like cookies, Web Beacons enable us to track pages and content (including ads) accessed and viewed by users on the JibJab Sites. Also, when we send HTML-formatted (as opposed to plain text) emails to our users, Web Beacons may be embedded in such emails to allow us to monitor readership levels so that we can identify aggregate trends and individual usage to provide our users with more relevant content or offers. Web beacons in emails may recognize activities such as when an email was opened, how many times an email was forwarded, which links in the email were clicked on, etc. Web Beacons cannot be declined when delivered via a regular web page. However, Web Beacons can be refused when delivered via email. If you do not wish to receive our Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.
Please note that JibJab may allow thirty-party advertisers (including those that are serving their own ads on the JibJab Sites, as well as those so-called “network advertisers” or “ad networks” who are serving and managing ads for others) to set and use their own cookies (including Flash cookies) and/or Web Beacons on your computer when you visit the JibJab Sites. These cookies and Web Beacons allow third-party advertisers to recognize your computer each time they send you an online advertisement and to compile information about where you, or others who are using your computer, saw their advertisements and determine which ads are clicked on. The information so compiled allows third-party advertisers to deliver targeted advertisements that they believe will be of most interest to you. Note, however, that we do not show these types of advertisements to our children users or track children users for targeted advertising purposes.
The JibJab Sites also contain links to and/or enables certain third-party Internet functionalities to enhance your online experience, including, without limitation, social plug-ins, tools and APIs. Prior to using any third-party functionalities (e.g., Facebook Connect) on the JibJab Sites, you should consult the privacy notices of the third-party providers of such functionalities (e.g., Facebook). Once again, we have no control over what information is collected by such third parties, or how they may use the information. The privacy policies and data practices of such third parties may significantly differ from ours, and we make no representation or warranty whatsoever about their data policies and practices. Your communications and interactions with such third parties are solely between you and them, and are at your own risk.
SPECIAL NOTE - Flash Cookies:
Flash cookies (also known as “local shared objects” or “LSOs”) cannot be rejected, disabled, turned off, opted out, or deleted in the same way as regular cookies such as HTML cookies. Flash cookies may remain on your computer even after you have rejected, disabled, opted out or deleted regular cookies. For information on how to manage and remove Flash cookies, please visit:
Please note that, in addition to JibJab’s Flash cookies, third-party advertisers may set and use their own Flash cookies for user tracking purposes when serving and managing ads on the JibJab Sites.
Invitations and Other Communications to Non-users
JibJab users can send content to friends via our system and invite friends to join the service via third-party single sign-on services (e.g., Facebook Connect). JibJab may store the email addresses that users provide so that JibJab can send notifications authorized by users and related reminders to such email addresses. JibJab does not sell these email addresses or use them to send any other communication besides those initiated by users and invitation reminders initiated by JibJab (one (1) per email address). Recipients of emails from JibJab may contact JibJab to request the removal of their information from our database by clicking on the "Opt-Out" Link at the bottom of our emails.
You may prevent JibJab messages from being sent to any email address you control by sending an email request to firstname.lastname@example.org or by visiting and adjusting your email preferences in My Account. Please note that the email must come from the account you wish to block.
We rely on certain third-party services for the operation of the JibJab Sites, such as credit card payment processing, order processing, fulfillment and shipment, data storage and security, etc. The security of your personal information is important to us. Please keep in mind that, to the extent a third-party service provider needs to access your information in order to perform services to us, we share your information with that provider. However, we do require that any third-party service providers limit their use of your information solely to providing services to us and that they maintain the confidentiality, security, and integrity of your information and not make unauthorized use or disclosure of the information.
For example, if you purchase a product from the JibJab online store, we use a third-party vendor to pack and ship your order. Our fulfillment vendor will be given access to your full name and shipping address solely for the purpose of shipping your order. We require our fulfillment vendor not to retain, share, store or use your information for any other purpose.
As another example, we use Recurly, Inc. to provide billing, subscription management and other payment related services. When you check out on any of the JibJab Sites, you will be asked to enter your First Name, Last Name, Credit Card Information, Billing Address, and Shipping Address as necessary to complete your transaction. JibJab does not store any payment information in our database. Rather, we rely on Recurly, a PCI-DSS Level 1 compliant service merchant provider, to store all payment related data. Recurly is prohibited from using your personally identifiable information for any other purpose other than providing the above-described contracted services.
Please be aware that whenever you voluntarily post information on the JibJab Site(s) that that information can be accessed by the public and can in turn be used by those people to send you unsolicited communications. We are not responsible for the personally identifiable information you choose to submit in these forums.
We do not currently make available public forums to our children users.
Correcting/Updating or Removing Information
JibJab users may modify or remove any of their personal information at any time by logging into their account and accessing the “My Account” section. To receive notifications on updates or changes to the JibJab Sites or JibJab Services, we ask that you keep your account updated with most relevant personal information (i.e. current email address).
Registered Members and Paid Subscribers may choose to no longer receive updates or notifications by managing their email preferences in the “My Account” section of any of the JibJab Sites. All notification emails and JibJab newsletters include instructions for opting-out of those communications in the future.
We at JibJab want to provide you with the best and most secure customer experience possible. JibJab user accounts are secured by user-created passwords and, in some cases, third-party sign-on services (e.g., Facebook Connect). JibJab takes precautions to ensure that user account information is kept private. We use commercially reasonable measures to protect user information that is stored within our database, and we restrict access to user information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff. However, we do not guarantee that these efforts will completely protect user account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of user information at any time. We will endeavor to notify users in the event that the security of their personal information is breached or compromised. By submitting personal information on any of the JibJab Sites, you expressly consent to receiving our notification regarding any breach or compromise, or suspected breach or compromise, of the security of your personal information, by email or postal mail, as we deem appropriate, and as required by law. For any additional information about the security measures we use on JibJab, please contact us at email@example.com.
We urge you to keep your username, password, and other account access information in a safe place and not to divulge it to anyone. Also, remember to sign off your account and close your browser window when you have finished your visit to a JibJab Site. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or an internet cafe.
Sharing and Disclosure of Information JibJab Collects
JibJab is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. The JibJab Sites and JibJab Service are not intended for use by children under the age of 13 without parental supervision. JibJab does not knowingly collect personal information from children under the age of 13. Users must be 13 or older to be eligible to register on the JibJab Sites.
Some of the JibJab Sites and JibJab Services, such as StoryBots.com, are designed for parents and their young children. We want parents to feel confident about their child’s activity while using our services and have full control over their child’s activity on our sites. Children can only access and use such sites and services with the participation and supervision of their parents. Because of the young age of our children users, only parents are allowed to create accounts and profiles and to upload personal content on such sites and services. JibJab does not knowingly collect any personal information directly from children on such sites and services. We also take certain measures to prevent children from submitting personal information to us or from accessing features that may collect or publish such information.
If you wish to review or delete any profile information that you have provided us regarding a child, or ask that we stop using such information, you may do so at any time through the settings area of your account or by contacting us using the information below. For more information about keeping your child’s privacy safe, please visit http://www.onguardonline.gov/articles/0031-protecting-your-childs-privacy-online.
Contacting the Web Site